For those opting to go “month to month” and not signing an annual plan, why the $350 charge?
We’re making a major investment to bring an exciting and robust platform – fiber optic cable all they way into the home – for innovation in work, life, and play. We want as many individuals to be able to tap the network to leverage new technologies. For those who prefer not to make a long term commitment, it’s a very small price to pay for world-class service. Ideally, no one will pay the fee with a one-year commitment, at the extremely competitive prices announced today.
How can I get in touch with Gigabit Squared Seattle?
We can be reached via email at firstname.lastname@example.org or by phone at 206.524.3343.
How much will Gigabit Squared Seattle cost?
Gigabit Squared’s simplified fiber network pricing plans for Seattle will be structured as follows:
- Installation Charge: Installation charges will be waived for customers signing a one-year contract for 100 Mbps service or greater. Otherwise, a $350 installation fee is required.
- Service Plan Options:
- 5 Mbps download/1 Mbps upload: No charge for 60 months
- 5/1 Mbps services are transferrable to new renters or owners
- After 60 months renters or owners can convert to a 10 Mbps download/10 Mbps upload service plan for only $10 per month
- 100 Mbps download/100 Mbps upload for $45 per month
- No installation charge with one- year contract
- 1000 download/1000 upload Mbps for $80 per month
- No installation charge with one-year contract
How will a household select their preferred plan?
Look for an announcement on www.gigabitseattle.com in the coming weeks. We will be making an announcement regarding how you can sign-up and help us prioritize your neighborhood in July of 2013.
I don’t see my neighborhood included – how can I change that?
Gigabit Squared Seattle would like to serve as much as Seattle that is possible – as many homes and businesses that need and want gigabit Internet speeds and the power it provides. If you would like to see your neighborhood added, visit gigabitseattle.com/signup.
I live in one of these 14 neighborhoods, so when should I expect Gigabit Squared Seattle to be available?
Gigabit Squared will be aggressively building, with eyes towards beginning services in the first quarter of 2014. If you would like to express interest in being connected to Gigabit Squared Seattle, please visit gigabitseattle.com/signup to get you and your neighborhood registered.
There are several providers offering “broadband” service, but none at this level in Seattle. Why are 100 Mbps and 1 Gbps service necessary?
The world between home and business are blurring and the availability of high bandwidth applications, the proliferation of mobile devices, and always-on fiber services are creating endless possibilities. Your home and business’ Internet service should do more than simply provide “basic” service to handle today’s applications. Every day innovation is happening all over the world pushing the envelope on what we need to take advantage of the Internet and all of its possibilities. Gigabit service will allow our entrepreneurs to innovate and our households to take full advantage of that innovation with service speeds 100 to 1,000 times faster than the typical household receives today.
Additionally, a household of more than one or two quickly consumes current bandwidth. Imagine a typical working family of two and a child in school, the Internet at the same time, and how quickly 50 Mbps (the higher end of service available today) it consumed.
Many of today’s office and media formats support bring-your-own-device (BYOD) and a multitude of larger and multi-screen households. Most home and office applications support more than one connected consumer as well as requirements for bi-directional use, and multitasking service applications that will require the availability of greater broadband availability.
The evolution of the video landscape is also changing, as high definition will give way to ultra high definition often called 4k, and 3D content. The Gigabit Squared Seattle network will enable customers to access 20, 50 and 100 megabit or better video streams and two/multi-way high definition conferencing, currently unavailable through existing residential and small business systems.
At 100 megabit and a gigabit, Gigabit Squared Seattle hopes to take away of the barrier of bandwidth and allow our customers to create and take control of their own environment and experience. Gigabit service today is not only for what’s possible today, but also what we imagine tomorrow will bring.
What are the first communities and why?
First of all, the goal is to eventually provide Gigabit coverage to the entire Seattle community. The original neighborhoods were selected through a partnership with the City of Seattle and University of Washington, taking into account the demand expressed since the project’s announcement. The first of the 14 communities to come online will be West Campus District, First Hill, Capitol Hill and Central Areas of Seattle. This past December, we asked interested businesses and households to express interest in the service by registering at gigabitseattle.com/signup. We’ve been overwhelmed by the thousands of households and businesses asking for service.
There are a number of reasons we picked West Campus District, First Hill, Capitol Hill and Central Areas of Seattle as the first areas for construction as part of a program. We had a lot of initial interest and demand for gigabit services but also are able to make use of existing conduit and fiber assets through our public and private partners to build out our initial network.
What is Gigabit Squared Seattle?
Gigabit Squared Seattle is a new service soon to be available to neighborhoods throughout Seattle, businesses, residents, and community institutions. Unique to Gigabit Squared Seattle will be the availability of unprecedented broadband speed, 100 to 1000 times what most businesses and households are accustomed to receiving today.
What neighborhoods will Gigabit Squared Seattle serve?
Initially, Gigabit Squared Seattle will focus on the following 14 neighborhoods; The University’s West Campus District; South Lake Union; First Hill/Capitol Hill/Central Area; The University’s Metropolitan Tract; The University’s Family Housing at Sand Point; Northgate; Volunteer Park Area; Beacon Hill and SODO Light Rail Station; Mount Baker; Columbia City; Othello; Rainier Beach; Central Ballard; and West Seattle.
When will service be available to the initial neighborhoods?
We are planning to roll out residential services by the first quarter of 2014. Some commercial locations may roll out earlier.
When will service be rolled out to the remaining 10 neighborhoods?
We’re working around the clock with our engineering and build teams to ensure that the original targeted communities will receive service as quickly as possible. We are planning to roll out service to all 14 neighborhoods throughout 2014. We will be making an announcement regarding how you can sign-up and help us prioritize your neighborhood in July of 2013.
Who is behind Gigabit Squared Seattle?
Gigabit Squared Seattle is born from a partnership between the City of Seattle, University of Washington, and Gigabit Squared. Gigabit Squared Seattle is using and paying for excess fiber capacity of the City of Seattle’s network.
Who is Gigabit Squared?
Gigabit Squared is a digital economic development corporation specializing in the planning, implementation and roll-out of IT-enabled infrastructure. Made up of a who’s who of telecom and broadband leaders, members of the GB2 team have had a hand in transforming broadband in dozens of communities, including Miami, Chicago, Cleveland-Ohio, Chattanooga-Tennessee, Lafayette-Louisiana, Jackson-Mississippi, Topeka-Kansas, and the Virgin Islands. Visit us online to learn more at www.gigabitsquared.com.
Will GB2 eventually expand to the rest of the City?
Our intent has always been for Gigabit Squared Seattle to bring service to the entire Seattle community. That has not changed. We would ask residents outside of the 14 initial neighborhoods to express their interest at www.gigabitseattle.com/signup.
Will GB2 eventually offer TV service as well?
Yes. We plan on offering the services our customers request. Video has been one of those cornerstone services. Gigabit Squared Seattle is an open access network and we fully support and expect our customers to access over-the-top video from many of the existing networks such as Netflix, Hulu, Apple, Google and through many of the others currently available through our gigabit service.
Gigabit Squared Seattle will be offering full television service in 2014.